A practical business guide for managers wanting to get the most from their employees introduces a wide range of strategies to promote empolyee morale and job satisfaction and, in turn, heighten productivity and profitability.

Through this inspiring story of one man's challenges in creating his own business, we confront many of the typical problems all entrepreneurs face in starting up their business, from finding new sources of revenue to securing the commitment of their people and the loyalty of their customers. More important, we learn the secrets to becoming a successful entrepreneur, including how to build a firm foundation, how to ensure a steady cash flow, and how...

Management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world.

Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, performance-driven, customer-first organization....

"Learn how to lead like Jesus, whether in the home, the church, the community, or the marketplace; moving not only from success to significance but taking a step beyond significance--surrender"--Provided by publisher.

NFL legend Don Shula and bestselling author Ken Blanchard ("The One-Minute Manager") distill the best of "Everyone's a Coach" in this inspiring, handy, and highly successful guide to leadership and limitless success.

The New One Minute Manager offers a way for you to succeed sooner with less stress in changing times both at work and at home. Based on the original book The One Minute Manager that helped millions of people around the world in organizations large and small, this new version of the classic story deals with a new world. The book will help you find meaning in your work and inspire you to discover new ways to help your organization adapt and prosper.The...